In this article, you will find crucial information if you use SMOWL CM on a computer with the macOS Catalina operating system.
Starting October 21st, the new version of SMOWL CM (5.1.1) will no longer be compatible with this version of the system.
This article is aimed at students who use macOS Catalina and need to know how to proceed to ensure the proper functioning of SMOWL CM in their academic activities.
1. The Recommended Option: Update Your Operating System
To ensure maximum security, compatibility, and to receive future updates for SMOWL CM, we strongly recommend that you update your operating system to a more recent version (such as macOS Big Sur, Monterey, Ventura, or higher).
Updating your Mac will not only allow you to use the latest version of SMOWL CM but will also give you access to the latest security enhancements and features from Apple.
How to update macOS?
Apple provides a detailed guide to update your operating system.
You can find all the instructions on their official support page:
Once you have updated your system, you can download and install the latest version of SMOWL CM by following our usual installation guide.
2. Alternative: If You Cannot Update from macOS Catalina
We understand that some users may not be able to update their operating system for various reasons. If this is your case, we have provided a specific version of SMOWL CM that will continue to work on macOS Catalina.
Important considerations:
This version will not receive future automatic updates.
It is an alternative solution to ensure continuity, but the recommended option will always be to update the operating system.
Installation Process for macOS Catalina
Step 1: Uninstall the current version Uninstall the current version of SMOWL CM installed on your computer.
Step 2: Download the compatible version Click the following link to download the installation file. We recommend using Google Chrome. Download link for macOS Catalina: https://swl.smowltech.net/monitor/SCMdownloadCatalina.php
Notice this link only works for catalina users.
Step 3: Install SMOWL CM Once downloaded, find the SCM.dmg file in your "Downloads" folder and double-click it to run. In the window that appears, drag the SMOWL CM icon to the "Applications" folder. You can verify that the installation was successful by looking for "SmowlCM" in your "Applications" folder.
Step 4: Grant the necessary permissions For SMOWL CM to function correctly, it is essential that you grant it Screen Recording and Accessibility permissions.
Screen Recording Permissions:
Open "System Settings" (or "System Preferences") from the Apple menu in the top-left corner.
Go to "Privacy & Security" (or "Security & Privacy") and find the "Screen Recording" option.
Check the box next to the SMOWL CM icon. If SMOWL CM does not appear in the list, you can add it manually with the "+" button.
The system may ask for your user password to confirm the changes.
Accessibility Permissions:
In the same "Privacy & Security" window, find and select "Accessibility".
Check the box next to the SMOWL CM icon to allow it to control the computer during monitoring.
If it does not appear in the list, add it using the "+" button.
Once these steps are completed, SMOWL CM will be ready to function in your next proctored activity. The program will run automatically when you start your exam on the virtual campus.