Here are some tips and recommendations for your first exams.
Before you start
Remember that all your activities and exams will take place within your virtual campus, so you will find everything you need there for your exam. If you have to download one of our tools, It is available within the course or page where you will take your exam.
That means that SMOWL... you'll find it there too!
Register on SMOWL
Whether at the beginning of the course or before taking your first exam, you'll need to register on SMOWL. Why? Because that's what will allow us to ensure that it's really you taking the exam.
You'll find the registration link within your course. If you can't find it, check with your teacher on how to register on SMOWL.
The process is straightforward. Once you click on the registration link provided in the course, just follow the indicated steps.
You can also read more about registration here.
Here's a video showing how to register on SMOWL, showing acceptance of terms and conditions, capturing a photo and downloading SMOWL CM, this flow varies according to the institution's requirements.
How do I know if I'm registered?
At the end of the registration, a message will tell you the status of it.
Correct | Great! Your registration is valid, and you don't have to do it again. |
Pending | You've taken the photo, but it hasn't been validated by SMOWL yet... don't worry, you can access the exam. Our team validates it in less than 24 hours. |
Rejected | If the registration is rejected, we'll ask you to register again. When accessing the registration link or an exam supervised by us, the process will start over. |
If you've already registered, you can take your exams as usual. If something went wrong, we'll ask you to register again.
Check that you have everything you need before the exam
Your teacher may have told you that you need to install or download something before the exam.
How you will be monitored depends on the requirements of your course. Ask your teacher how you will be supervised.
They might tell you to download a computer program or a browser extension.
If you see the following message:
SMOWL is not correctly engaged, refresh your browser
If you see this message.
Check that you can see the blue SMOWL block on your activity page.
If you don't see it, look for the block menu on the side of your activity and click on it.
Once you see it, check which of the monitoring components requires attention (a red icon is there) Camera, Microphone, QR Code, Browser Extension or SMOWL CM.
Follow the steps in the guide to correct and continue with your activity.
Check our articles if you have questions about installing SMOWL CM or how to include the SMOWL extension in your browser.
During the exam
During the exam, you will see a blue box indicating how you are being monitored. If one of the tools is malfunctioning, it will be marked in red.
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If you have any technical questions, you can consult our team through the chat available on this page.
Good luck with the exam!